How we handle your information

Solar Cleantech Solutions collects the information needed to arrange and deliver solar-panel cleaning services, including customer contact details, service addresses, appointment preferences, solar-system details, payment records, service photos or videos, and customer feedback.

How information is used

We use this information to schedule services, assign cleaners, communicate appointment and invoice updates, verify payments, provide service proof, support customers, improve service quality, and maintain business and legal records.

Access and sharing

Access is restricted according to staff roles. Cleaners receive only the information required for assigned work, and sensitive contact and location details are hidden from their completed-job history. Information may be processed by hosting, messaging, payment, mapping, or media providers only where required to operate the service.

Storage and retention

We use reasonable safeguards to protect stored information. Service media is retained according to the configured business retention period and is then removed through scheduled cleanup. Other records may be retained where required for customer support, accounting, security, or legal purposes.

Your choices

You may contact us to request correction of inaccurate customer information or ask questions about how your information is handled. Some records may need to be retained for completed transactions or legal obligations.

Contact

For privacy questions, contact us at solarcleantechsolutions@gmail.com or through the contact details shown on this website.

Last updated: 29 September 2026